Advertisement

11.30.2007 at 01:50AM PST, ID: 22992686
[x]
Attachment Details

Nokia E61 does not trust certificate from public CA even though CA root is installed

[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.0
I've got a Nokia E61 that I want to use to pickup email etc. from Exchange on our SBS server, but I'm having problems getting the phone to trust the site certificate.

I'm using the RoadSync application from DataViz, but have the same issues if I use Mail for Exchange or just try to go to OWA through the E61's browser.

Initially I had tried using the certificate generated by SBS itself.  I'd exported the root certificate, installed it successfully on the phone and checked the appropriate trust boxes.  But I just couldn't get it to trust the site certificate.

So, to avoid wasting any more time on this, I bought an SSL certificate from RapidSSL.  I installed this on the SBS server and used OWA on a PC to check it was working properly.

As the certificate root (Equifax Secure Global eBusiness CA-1) was not already on the phone, I had to download this from their site and install it manually.

But still the certificate is not trusted.

I've read dozens of articles on here, on Nokia's site, on DataVIz's site and on other forums...but nothing seems to work.  I've contacted RapidSSL - their solution is for me to buy a more expensive certificate from them which uses the root Equifax Secure Certificate Authority - which is already pre-installed on the phone.  But I want to avoid that if I can - plus there's no guarantee this will work anyway.

Of course, I can just choose to continue when I get the warning message on the phone - but I have to do this each time it connects to the server.

Any ideas?  Driving me nuts.
1:

           
Answered By: devon-lad
Expert Since: 08/17/2006
Accepted Solutions: 13
devon-lad has been an Expert for 2 years 4 months, during which he has posted 211 comments and answered 13 questions. devon-lad is just one of 58 experts in the Symbian Handheld Operating System Zone. 2 experts collaborated on this answer, which was graded a "B" by the asker.
 
 
20081119-EE-VQP-48 / EE_QW_2_20070628