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08.24.2008 at 10:19PM PDT, ID: 23674516
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8.7

Replacement  DVD/CD-ROM does not recognize or play DVD

Asked by jacobbarnett in Miscellaneous Hardware, Hard Drives & Storage, General Laptop

Tags:

Hello ~

After installing a new replacement Matshita UJ-810 DVD/CD-ROM in a Toshiba Satelite P25-S509, the unit does not automatically recognize a DVD when one is inserted.  Nor am I able to play a DVD manually in Windows Media Player OR in InterVideo WinDVD 4.

I notice the old unit was a Model UJ-811B - the replacement unit I received was a UJ-810.

I have checked that it appears in device manager, which says it's OK.
I also have deleted the hardware and restarted the computer - it was detected and installed.


I would greatly appreciate knowing how to test the unit and ideally get it working.

Many Thanks, JacobStart Free Trial
[+][-]08.24.2008 at 10:23PM PDT, ID: 22303376

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[+][-]08.24.2008 at 10:35PM PDT, ID: 22303403

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[+][-]08.24.2008 at 10:35PM PDT, ID: 22303404

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[+][-]08.24.2008 at 10:37PM PDT, ID: 22303410

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[+][-]08.24.2008 at 10:42PM PDT, ID: 22303424

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[+][-]08.24.2008 at 10:45PM PDT, ID: 22303432

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About this solution

Zones: Miscellaneous Hardware, Hard Drives & Storage, General Laptop
Tags: DVD/CD-ROM
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Solution Provided By: compfixer101
Participating Experts: 3
Solution Grade: A
 
 
[+][-]08.24.2008 at 10:54PM PDT, ID: 22303459

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[+][-]08.24.2008 at 10:57PM PDT, ID: 22303467

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[+][-]08.24.2008 at 11:01PM PDT, ID: 22303478

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[+][-]08.24.2008 at 11:43PM PDT, ID: 22303591

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[+][-]08.25.2008 at 12:25AM PDT, ID: 22303732

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