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05.20.2008 at 11:34AM PDT, ID: 23418346
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6.2

Users lose connection to network printer on server 2003

Asked by DMSundeen7 in Printers, Printers by HP, Windows Networking

Tags: , ,

We have an HP laserjet 4200n that connects to the Domain Controller that runs Server 2003. About 4 users print to said printer and about twice a week one of them will have a problem printing. On the users pc it in printers and faxes it will say "not connected", and when I try to right click and properties it will tell me that the connection has been lost. Logging out and logging back in, reseting the printer, doesn't seem to help. It seems that all I can do is log in as Admin and restart the spooler and reboot the pc. Or I delete and reinstall the printer, both of which are annoying to do a few times a week. I've looked at some other boards and done some searches but those are mostly for wireless, these are hardwired with ethernet and I have switched out the cables. Any ideas?Start Free Trial
[+][-]05.20.2008 at 11:42AM PDT, ID: 21608967

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[+][-]05.20.2008 at 12:24PM PDT, ID: 21609450

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[+][-]05.20.2008 at 01:33PM PDT, ID: 21610093

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[+][-]05.20.2008 at 02:50PM PDT, ID: 21610687

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[+][-]05.20.2008 at 02:59PM PDT, ID: 21610744

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[+][-]05.20.2008 at 03:34PM PDT, ID: 21610916

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[+][-]05.20.2008 at 03:57PM PDT, ID: 21611016

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[+][-]05.28.2008 at 12:57PM PDT, ID: 21663767

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[+][-]05.28.2008 at 01:12PM PDT, ID: 21663916

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About this solution

Zones: Printers, Printers by HP, Windows Networking
Tags: HP, laserjet 4200n, not connected
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Solution Provided By: alikaz3
Participating Experts: 1
Solution Grade: B
 
 
[+][-]05.28.2008 at 01:13PM PDT, ID: 21663927

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20081112-EE-VQP-44 / EE_QW_2_20070628