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03.27.2008 at 09:15AM PDT, ID: 23274623
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6.6

Left mouse button gets stuck! Keeps selecting everything

Asked by Matrek in Peripherals, Mice / Keyboards, PC Laptops

Tags: , , ,

Hello Experts,

I'm having this weird problem that looked really easy at the begining but that is really getting on my and on my users nerves because I can't seem to resolve it.

Here is the problem : Randomly when this user is working, it seems that the left mouse button gets stuck. Everytime you click somewhere, ex: in an excel sheet or on the desktop, it selects everything. Note that it could also be a problem with the keyboard having the shift key stuck.

Here's what I did so far :
- I setup a new computer for the user. 2 times...
- Changed the docking station
- Changed the mouse
- Changed the keyboard
- I updated the mouse drivers so far to the latest version ... not the keyboard ones
- Scanned the computer for viruses

The only thing that I can see in this problem that seem to always be the begining of the problem is with MsExcel. We think the problems is occuring everytime the user is working in an Excel document.


Since I've been having this problem for more than a month, I will allow 500 points to whoever can fix it.


Thank you,
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[+][-]03.27.2008 at 09:19AM PDT, ID: 21223086

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About this solution

Zones: Peripherals, Mice / Keyboards, PC Laptops
Tags: BIM, IBM, ThinkPad, T43
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Solution Provided By: Matrek
Participating Experts: 4
Solution Grade: A
 
 
 
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