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08.11.2007 at 03:31PM PDT, ID: 22756888
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7.4

Failed to Query TCP/IP Settings of the Connection - tried every step I could find

Asked by gallagherdesign in Networking Protocols, Windows XP Operating System, TCP/IP

Tags: , ,

Setup:
Windows 2003 SBS network with 3 Win XP clients. Symantec AV v10 deployed to all clients. (the other two clients are perfectly fine btw). Server acting as router via two NICs, DSL modem going in/out of NIC 1 and NIC 2 going in/out to a Netgear gigabit switch.
One of the clients fails to connect to the network. This computer has two NICs also, one 10/100 and one PCI gigabit.

What Ive done:

Switched out patch cable trying both NICs and same problem.
No IP address/DNS/gateway etc. (not even 0.0.0.0). Tried to repair the connection and getting Failed to Query TCP/IP Settings of the Connection.
Tried to manually renew via ipconfig and get this:
Windows IP Configuration
An Internal error occured: The request is not supported.
Please contact Microsoft Product Support Services for further help.
Additional information: Unable to query host name.

Thinking it may be Symantec, I uninstalled the client. No change. Researched and researched& performed the Winsockfix.exe and nothing changed. Booted into safe mode, deleted the Winsock and Winsock2 registry keys, rebooted and no change.

I tried reinstalling the TCP/IP protocol via C:\windows\inf and again, no change. I modified the nettcpip.inf file to allow to actually uninstall and did so. Reinstalled TCP/IP and no change.

Anybody have any other ideas other than reinstalling the OS?

Sorry, hope this makes sense as I'm writing this WAY too quickly. Thanks!Start Free Trial
 
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[+][-]08.11.2007 at 04:02PM PDT, ID: 19677545

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[+][-]08.11.2007 at 04:38PM PDT, ID: 19677615

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[+][-]08.11.2007 at 08:47PM PDT, ID: 19678086

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[+][-]08.12.2007 at 04:49AM PDT, ID: 19678870

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[+][-]11.06.2007 at 07:01AM PST, ID: 20224347

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[+][-]11.14.2007 at 08:59PM PST, ID: 20286918

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About this solution

Zones: Networking Protocols, Windows XP Operating System, TCP/IP
Tags: query, failed, settings
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Solution Provided By: Computer101
Participating Experts: 3
Solution Grade: A
 
 
 
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