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09.16.2004 at 12:22PM PDT, ID: 21134080
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7.0

problem with palm sync with outlook - windows xp service pack 2???

Asked by wendy326 in Palm OS Programming

Tags: , ,

After months of flawless synchronizing, I am suddenly getting an error when I hotsync my Palm with Outlook.

Here's the error log:
HotSync operation started 09/16/04 14:13:07
OK Expense
PocketMirror®      3.1.6.0
-- Outlook Calendar      3.1.6.0
      
      ERROR: 00001013
      Error connecting to Outlook.
      
            774: BaseConduit
      
      ERROR: 00001013
      Root folder open failed.
      
          14316: BaseConduit
      
      ERROR: 00001013
      Open failed on folder: \Personal Folders\Calendar
      
      Could not open the item. Try again.
      
          13686: BaseConduit
          13659: BaseConduit
      
Outlook Calendar synchronization failed
Conduit 'Outlook Calendar' Error: Unknown error.  (FFFF)

I get the same thing on the other things I synchronize with Outlook (contacts and tasks). I have Windows XP Pro, Service Pack 2 (and service pack 2 is the only thing I can think of that changed since my last good synchronization, although I don't do them every day so I'm not sure); I have Outlook 2003 with all the latest service packs; I have an old Palm V with Chapura/Pocket Mirror 3.1.6 (the latest).

I already tried the "Outlook /resetfolders" and it didn't make a difference...unless there's some trick I'm missing. Chapura is closed due to the hurricanes so I don't know how soon they'll respond.

Please help! I don't know where to go if my Palm doesn't tell me!

Thanks,
WendyStart Free Trial
[+][-]09.17.2004 at 10:19PM PDT, ID: 12090524

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[+][-]09.18.2004 at 07:59AM PDT, ID: 12091820

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[+][-]09.18.2004 at 11:23AM PDT, ID: 12092530

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[+][-]09.21.2004 at 10:08PM PDT, ID: 12119893

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About this solution

Zone: Palm OS Programming
Tags: palm, outlook, sync
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Solution Provided By: wendy326
Participating Experts: 1
Solution Grade: B
 
 
[+][-]09.21.2004 at 10:12PM PDT, ID: 12119910

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[+][-]10.26.2004 at 10:29AM PDT, ID: 12413437

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