Advertisement

08.20.2008 at 07:56AM PDT, ID: 23663374
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.7

"Your computer is infected"

Asked by mikeabc27 in HijackThis Software, McAfee Anti-Virus Software, Anti-Virus

I received a call from a network support client saying her computer was infected "click here to........"

I ran the resident McAfee Viruscan first to attempt to identify the problem which it ID'ed as Trojan.FakeAlerts and Trojan.Downloaders.

Then Malwarebytes found and deleted 16 infected files including braviax. (log attached)

Then HiJack This (log attached)

ComboFix got rid of the warning pop up. (log attached)

Spybot - Search and Destroy found another 36 problems?

I would be grateful if an HJT expert could review the logs and advise me if everything is now clean?

Thanks,

Mike

Start Free Trial
Attachments:
 
recovered: cf.txt
 
 
recovered: hijackthis-after-malwarebytes.txt
 
 
recovered: hijackthis-after-spybot---s-and-.txt
 
 
recovered: mbam-log-08-20-2008--10-18-43-.txt
 
[+][-]08.20.2008 at 07:59AM PDT, ID: 22270320

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08.20.2008 at 08:31AM PDT, ID: 22270741

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: HijackThis Software, McAfee Anti-Virus Software, Anti-Virus
Sign Up Now!
Solution Provided By: rpggamergirl
Participating Experts: 2
Solution Grade: A
 
 
[+][-]08.20.2008 at 11:05AM PDT, ID: 22272289

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]08.20.2008 at 09:16PM PDT, ID: 22276115

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08.21.2008 at 09:43AM PDT, ID: 22281440

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]08.21.2008 at 10:22PM PDT, ID: 22287019

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08.27.2008 at 06:16AM PDT, ID: 22324363

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]08.27.2008 at 06:17AM PDT, ID: 22324387

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]08.27.2008 at 06:27AM PDT, ID: 22324473

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08.27.2008 at 11:24PM PDT, ID: 22332040

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20081112-EE-VQP-44 / EE_QW_2_20070628