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08.07.2008 at 07:53AM PDT, ID: 23629538
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5.8

Received error applying service pack 4 to Commerce Server 2002: Error in func: StopNTService,

Asked by AxiServices in MOSS-Sharepoint, Microsoft IIS Web Server, .Net Application Servers

Tags: , , , ,

Trying to install Commerce Server 2002 (CS2002) Developer's Edition on a Windows 2003 Server.  The problem I received.  I've installed the software in the following order:
1) Visual Studio 2005; SP1
2) Visual Studio 2003 .NET
3) CS2002 Dev Edition
4) CS2002 Service Pack 2
5) CS2002 Feature Pack 1
6) [attempting] CS2002 Service Pack 4

The error comes up when the Service Pack is initiated and the IIS/NT services were being shutdown.  In the log; it looks like the IIS services stopped successfuly but not this StopNTService function.  i am not sure how to get around it.Start Free Trial 
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[INFO] Input Command line is '"C:\download\Server Applications\Commerce Server 2002\CS2002 Dev Edition\Service Packs\SP4 (install last)\CS2002-SP4-x86-EN\sp4Setup.exe" '
[INFO] EULA dialog succeeded
[INFO] Product 'Commerce Server 2002' (Code: '{E39DA45E-B9E6-412D-BEDE-EFD7BC1DACA6}') IS installed
[INFO] Valid Edition detected
[INFO] Displaying messagebox: 'The following services will be stopped: 
 
MSFTPSvc
W3Svc
SMTPSvc
HTTPFilter
IISAdmin
DMLService
PredictorService
ListManager
'
[INFO] MessageBox: 'The following services will be stopped: 
 
MSFTPSvc
W3Svc
SMTPSvc
HTTPFilter
IISAdmin
DMLService
PredictorService
ListManager
' returned '1'
[INFO] Waiting for service 'MSFTPSvc' to stop
[INFO] Service 'MSFTPSvc' stopped successfully
[INFO] Waiting for service 'W3Svc' to stop
[INFO] Service 'W3Svc' stopped successfully
[INFO] Waiting for service 'SMTPSvc' to stop
[INFO] Service 'SMTPSvc' stopped successfully
[FAIL] Error in func: StopNTService, file: c:\discoveryfp1\private\setup\sp4setup\helperfunctions.cpp, line: 354, hr: 0x8007041b
[FAIL] Service 'HTTPFilter' could not be stopped. Please stop it manually and run Setup again.
[FAIL] Error in func: StopNTService, file: c:\discoveryfp1\private\setup\sp4setup\helperfunctions.cpp, line: 434, hr: 0x8007041b
[FAIL] Error in func: ShutdownServices, file: c:\discoveryfp1\private\setup\sp4setup\helperfunctions.cpp, line: 474, hr: 0x8007041b
[FAIL] Error in func: WinMain, file: c:\discoveryfp1\private\setup\sp4setup\sp4setup.cpp, line: 56, hr: 0x8007041b
[INFO] Successfully repaired ADO. Path 'C:\Program Files\Common Files\System\ado\msador15.dll'
[INFO] Displaying messagebox: 'Error while applying Service Pack 4. Please see the log file 'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\cssp4.log' for more information.'
[INFO] MessageBox: 'Error while applying Service Pack 4. Please see the log file 'C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\cssp4.log' for more information.' returned '1'
[+][-]08.11.2008 at 03:56AM PDT, ID: 22203181

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[+][-]08.18.2008 at 06:14AM PDT, ID: 22251486

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[+][-]08.22.2008 at 10:06AM PDT, ID: 22291973

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[+][-]08.22.2008 at 10:09AM PDT, ID: 22292016

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About this solution

Zones: MOSS-Sharepoint, Microsoft IIS Web Server, .Net Application Servers
Tags: Microsoft, Commerce Server, 2002, on Windows 2003 Server, Error while applying Service Pack 4
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Solution Provided By: AxiServices
Participating Experts: 0
Solution Grade: A
 
 
 
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