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10.09.2008 at 02:00PM PDT, ID: 23802474 | Points: 500
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Why is Symantec Ghost Boot Wizard Crashing?

Asked by cbccts in Norton Ghost Backup Software

Tags: , , ,

Background: Symantec Ghost 2.5 was installed on a Windows Server 2003 machine, ran live update to build 2141, I set up my tasks to take an image, ran the task and was informed the image creation task had failed due to a SATA controller driver not being loaded into the PreOS WinPE. I opened up the Ghost boot wizard and tried to add the correct driver, I recieved a runtime error and the program crashed. Based on some other advice I decided to edit the pci.manifest.txt  so it would no longer look for this driver.

After that the image creation was successful

Problems:
The console seems to work fine, but I am having a lot of trouble with Ghost Boot Wizard.
-If I try to refresh WinPE I recieve and empty error message
-If I try to select all available drivers for WinPe I recieve an empty error message
-If I try to load an external driver I recieve a runtime error resulting in a program crash
-If I try to create a WinPE boot disk I recieve a runtime error resulting in a program crash
-If I try to create a PCDOS boot disk I recieve a runtime error

I have also tried installing Ghost 2.5 on my local vpc with the same results

You can refer to the thread here for further information:
https://forums.symantec.com/syment/board/message?board.id=109&thread.id=16669
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[+][-]10.09.2008 at 07:34PM PDT, ID: 22684008

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[+][-]12.04.2008 at 03:04PM PST, ID: 23100511

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