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07.03.2008 at 02:31PM PDT, ID: 23538248
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6.8

WD external HD does not show in My Computer or Disk Management but does show in Device Manager.

Asked by nybeechpilot in Computer Hard Drives, Hard Drives & Storage, Drivers

Tags: , ,

My Western Digital My Book Home Edition external 500GB HD will not show in My Computer or Disk Management but does show in the Device Manager and "Safely Eject" function.  My OS is XP Pro SP3.  I removed all WD software and it worked for a few boots but now it doesn't again.

I have tried it on other computers and it worked fine USB or Firewire with no software installed.  I am using Firewire on my computer.  USB also does not work for the HD on my computer.  

If I reinstall the Firewire driver that WD uses it prompts to install the driver when plugged in.  If I try to install the driver the computer hangs.  When I go into the device manager and try to uninstall the device my computer hangs.  I have cycled the power on the HD with no luck.

Since I cannot see the drive in Disk Management or My Computer should I try to format it in CMD prompt?  Should I scan my Windows files in CMD prompt?  Is there a program that can see this hard drive even though My Computer cannot?  I feel like it is a driver issue since once when I went into Device Manager there was a yellow mark my "Other Device" and it was the hard drive.  That only happened once though.

I did recently clean my registry with Registry Mechanic and uninstalled programs I was not using anymore to speed up my system.  I guess I could try to use system restore.  What do you think of that idea?

I am at a loss and now will wait for some replies.

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[+][-]07.03.2008 at 02:42PM PDT, ID: 21929455

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[+][-]07.03.2008 at 03:30PM PDT, ID: 21929878

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[+][-]07.03.2008 at 03:56PM PDT, ID: 21930003

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[+][-]07.03.2008 at 04:43PM PDT, ID: 21930175

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[+][-]07.03.2008 at 04:59PM PDT, ID: 21930216

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[+][-]07.03.2008 at 05:01PM PDT, ID: 21930223

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[+][-]07.03.2008 at 11:18PM PDT, ID: 21931263

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[+][-]07.17.2008 at 12:55PM PDT, ID: 22029530

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[+][-]07.18.2008 at 05:31PM PDT, ID: 22040900

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About this solution

Zones: Computer Hard Drives, Hard Drives & Storage, Drivers
Tags: Western Digital, My Book Home Edition External Hard Drive 500GB, WDH1CS5000
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Solution Provided By: nybeechpilot
Participating Experts: 3
Solution Grade: A
 
 
 
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20081112-EE-VQP-43 / EE_QW_2_20070628